Complaints Policy

Birketts LLP is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact us in writing with the details, addressed to:

Nigel Farthing
Birketts LLP
24-26 Museum Street
Ipswich
Suffolk
IP1 1HZ

This will be dealt with in accordance with our Complaints Policy.

If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman at: PO Box 15870, Birmingham, B30 9EB or enquiries@legalombudsman.org.uk to consider the complaint. Normally you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.

Further information regarding their role can be found by following this link to the Legal Ombudsman.

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